Privacy Policy

Your trust matters as much as your order. Here is exactly what we collect, why, and the control you keep over it — in plain language.

This Privacy Policy explains how The Library of Alexandria, operated by Library of Alexandria Press LLC ("we," "us," or "our"), collects, uses, shares, and protects your personal information when you visit or place an order at libraryofalexandria.com. We have written it to be read, not skimmed past — because the same care we put into a premium five-volume set, we put into handling your data.

Last updated: June 2026.

Information we collect

We collect only what we need to deliver your books and serve you well.

• Information you give us. When you place an order or contact us, we collect your name, billing and shipping address, email address, phone number, and the products you order. If you email our team, we keep the contents of that correspondence so we can help you.
• Payment information. Payment details are entered into and processed directly by our payment provider. We never see or store your full card number.
• Information collected automatically. When you browse the site, we automatically collect device and usage information — such as your IP address, browser type, the pages you view, and the site that referred you — using cookies and similar technologies.

How we use your information

We use your information to:

• Process and fulfil your orders, including printing your set to order and arranging shipping;
• Deliver your free digital bonuses — eBooks, audiobooks, and the lost and forbidden book library — instantly by email;
• Send order confirmations, shipping updates, and customer-service replies;
• Send marketing messages where you have consented — you can unsubscribe at any time, from any email;
• Detect and prevent fraud and keep your account and our store secure;
• Measure and improve our site, our products, and our advertising.

How we share information

We share your information only with the partners who help us run the business, and only as needed for them to do their jobs:

• Store platform — Shopify, which hosts our online store and checkout;
• Payment processors — to securely process your payment;
• Shipping and fulfilment partners — to print and deliver your printed set;
• Email, analytics, and advertising providers — to send the communications you have asked for and to understand and improve how our site and ads perform.

We may also disclose information when required to comply with the law, respond to lawful requests, or protect our rights, property, and customers. We do not sell your personal information for money.

Cookies and advertising pixels

We use cookies and pixels — including those from Meta, TikTok, and Google — to operate the site, remember your preferences, and measure the performance of our advertising. You can control or disable cookies through your browser settings; please note that some parts of the site may not work as intended if you do. Where required, we ask for your consent to non-essential cookies before setting them.

Your privacy rights

Depending on where you live, you may have some or all of the following rights over your personal information:

• Access — request a copy of the personal information we hold about you;
• Correction — ask us to fix information that is inaccurate or incomplete;
• Deletion — ask us to delete your personal information;
• Portability — receive your information in a portable format;
• Objection and restriction — object to, or ask us to restrict, certain processing.

EU and UK residents (GDPR): you may exercise the rights above and have the right to lodge a complaint with your local data-protection authority. We process your information to fulfil our contract with you, to comply with the law, with your consent, and for our legitimate interests in running and improving the business.

California residents (CCPA/CPRA): you have the right to know what personal information we collect and how we use and share it, to request access and deletion, to correct inaccurate information, and to opt out of any "sale" or "sharing" of your personal information. We will never discriminate against you for exercising these rights.

To exercise any of these rights, simply email us at support@libraryofalexandria.com. We will respond within the timeframes the law requires, and we may need to verify your identity first to protect your account.

Data retention and security

We keep your order information for as long as needed to provide our services and to meet our legal, accounting, tax, and reporting obligations. We use commercially reasonable administrative and technical measures to protect your information. No method of transmission or storage is ever completely secure, so while we work hard to safeguard your data, we cannot guarantee absolute security.

Children's privacy

Our site is intended for adults and is not directed to anyone under 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with their information, please contact us and we will delete it.

International customers

We are based in the United States and ship worldwide. If you order from outside the U.S., your information will be processed in the United States and other countries where our service providers operate, which may have different data-protection laws than your own.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above, and changes take effect as soon as they are posted on this page. We encourage you to review it periodically.

Contact us

Questions about this Privacy Policy or how we handle your information? We are glad to help and reply within one business day. Email us at support@libraryofalexandria.com, or write to us at:

Library of Alexandria Press LLC
1617 Fannin St #2134
Houston, TX 77086
USA