This Privacy Policy explains how The Library of Alexandria (operated by Library of Alexandria Press LLC) collects, uses, and shares your personal information when you visit or buy from libraryofalexandria.com.
Information we collect: When you place an order or contact us, we collect the information you provide — your name, billing and shipping address, email address, phone number, and the products you order. Payment details are entered into and processed directly by our payment provider; we do not store full card numbers. When you browse the site, we automatically collect device and usage information (such as IP address, browser type, pages viewed, and referring site) using cookies and similar technologies.
How we use your information: To process and fulfil your orders, deliver your digital eBooks and audiobooks, send order and shipping updates and customer-service replies, send marketing messages where you have consented (you can unsubscribe at any time), prevent fraud, and improve our site and advertising.
How we share information: We share information with service providers who help us operate — including Shopify (our store platform), payment processors, shipping and fulfilment partners, and email and analytics or advertising providers. We may also disclose information to comply with the law or protect our rights. We do not sell your personal information for money.
Cookies and advertising: We use cookies and pixels (for example from Meta, TikTok, or Google) to run the site and measure our advertising. You can control cookies through your browser settings.
Identity Resolution and Interest-Based Advertising
We use Retention.com and similar identity-resolution technologies to recognize some website visitors and associate browsing activity with contact information previously provided to us or held by our service providers. We use these signals for audience measurement, suppression and enrichment, advertising, and marketing communications only where the recipient is eligible to receive them. Identity resolution is not treated as consent for text messaging.
You can opt out of Retention.com identity resolution at https://app.retention.com/optout/ and manage cookies through our cookie-preference controls.
Your rights: Depending on where you live, you may have the right to access, correct, delete, or port your personal information, and to object to or restrict certain processing. EU/UK residents may lodge a complaint with their local data-protection authority; California residents may request access, deletion, and opt-out of any sale or sharing. To exercise these rights, contact us at the email below.
Data retention and security: We keep order information as needed for legal, accounting, and reporting obligations, and use commercially reasonable measures to protect it, though no method of storage is completely secure.
Children: The site is not intended for anyone under 16, and we do not knowingly collect their information.
Changes: We may update this policy from time to time; changes take effect when posted here.
Contact: Questions about this Privacy Policy? Email support@libraryofalexandria.com.
If you opt in to our text messages, we use your phone number solely to send you the messages you signed up for. Your mobile opt-in information is never shared with or sold to third parties for their marketing purposes; it is shared only with the service providers that deliver our messages on our behalf. You can opt out at any time by replying STOP.