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A character in Pollyanna

Who is Nancy?

By the Library of Alexandria · 2 minute read · Updated 23 oct. 2026

In short

  • Nancy is the young maid in Miss Polly Harrington's house in Pollyanna by Eleanor H. Porter.
  • Plain-spoken and loyal, she quickly becomes Pollyanna Whittier's friend and helper in her aunt's strict household.
  • She expects Pollyanna to dislike the bare attic room, but the girl's cheerful response surprises her.
  • Through Nancy, readers see how the household servants fear Miss Polly and respond to her niece's warmth.

Who Nancy is

Nancy works as a maid for Miss Polly Harrington in Beldingsville, Vermont. She comes from a large, poor family and speaks plainly, with a loyalty that makes her an ally to Pollyanna.

At first, Nancy is afraid of Miss Polly, whose strict habits shape life throughout the house. Her position lets readers see the household through the eyes of its servants, rather than only its mistress.

Nancy and the others in the story

Nancy shows Pollyanna to the bare attic room and feels ashamed of what the child has been given. She expects hurt, but Pollyanna admires the view and finds a reason to welcome the missing mirror.

The girl's response astonishes Nancy, who soon becomes one of her first friends. While Miss Polly keeps her feelings guarded, Nancy offers Pollyanna warmth and remains a loyal helper.

How Nancy changes

Pollyanna explains the glad game to Nancy, describing the habit her father teaches her. The game means looking for something true to be glad about, even when a situation seems unhappy.

Nancy is puzzled at first, then charmed, and begins playing without meaning to. Her response shows how Pollyanna's way of looking at life passes from one person to another.

Questions

Who is Nancy in Pollyanna?

Nancy is Miss Polly Harrington's young maid and an early friend of Pollyanna Whittier.

How does Nancy treat Pollyanna?

Nancy treats Pollyanna with warmth and loyalty, becoming her friend and helper in the household.

Does Nancy learn the glad game?

Yes, Pollyanna teaches Nancy about the glad game. Though initially puzzled, Nancy soon finds herself trying it too.

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