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Why does it say it could not check my plan?

Nothing is wrong with your account. The message means the library could not check your plan at that moment, so try again in a moment.

Until your plan can be checked, you see only the free part of the library. Seeing only that part does not mean there is something wrong with your account.

If the message stays when you try again, let us know. A person will read your message and help you by email.

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